1. INTRODUCTION
This Privacy Policy explains how PRINCESS Valdanos collects, uses, and protects your personal data when you use our website or services. We respect your privacy and are committed to protecting your data in accordance with the applicable laws of Montenegro.
2. DATA COLLECTION
We may collect the following types of data:
Personal information (name, surname, email, phone number) provided when making a reservation or inquiry
Usage data from our website (IP address, cookies, analytics data)
3. USE OF DATA
Your data is used exclusively for:
Managing reservations
Communicating regarding your inquiries
Improving user experience
Legal and administrative purposes
4. DATA PROTECTION
We implement appropriate technical and organizational measures to protect your data from unauthorized access, modifications, or misuse.
5. DATA SHARING
We do not sell or share your data with third parties unless required by law or necessary for service provision (e.g., payment processors).
6. YOUR RIGHTS
You have the right to access, correct, delete, or restrict the processing of your data, as well as the right to object and data portability. You may contact us via email to exercise these rights.
7. CONTACT
For any questions regarding our privacy policy, please contact us at:
📧 Email: apartmentsprincessvaldanos@gmail.com
📞 Phone: +382 67 017 715
This privacy policy may be updated, and any changes will be posted on our website.
1. INTRODUCTION
These General Terms and Conditions govern the use of PRINCESS Valdanos services. By using our services, you agree to the terms outlined in this document.
2. RESERVATIONS AND PAYMENT
Reservations can be made online, by phone, or via email.
A deposit may be required to confirm a reservation.
Payments can be made in cash, by credit card, or via bank transfer.
3. CANCELLATION AND REFUNDS
Cancellations must be made at least 14 days before arrival to receive a refund.
In case of late cancellation, PRINCESS Valdanos reserves the right to charge part or the full amount of the reservation.
4. GUEST RIGHTS AND RESPONSIBILITIES
Guests are required to:
Follow house rules and property regulations
Avoid damaging property
Report any damage or issues to staff
5. LIABILITY
PRINCESS Valdanos is not responsible for:
Loss or theft of guests’ personal belongings
Changes or cancellations due to force majeure (e.g., natural disasters, epidemics)
6. DISPUTE RESOLUTION
Any disputes between users and PRINCESS Valdanos will be resolved amicably. If no agreement is reached, the competent court in Ulcinj shall have jurisdiction.
7. CHANGES TO TERMS
PRINCESS Valdanos reserves the right to modify these terms. Any changes will be posted on our website.